CITY OF SALISBURY

 

  CEMETERY OPERATIONS MANAGER

 

DEFINITION

 

To plan, organize, implement, direct and review the activities of the Cemetery Division of the Public Services Department including sales, maintenance and coordination of services; to coordinate activities with other divisions and departments of the City, citizens, other governmental units, outside agencies and organizations; and to provide staff assistance to the Public Services Director and City Manager.

 

SUPERVISION RECEIVED AND EXERCISED

 

Receives general direction from the Public Services Director.

 

Exercises direct, technical and functional supervision over maintenance and technical staff.

 

EXAMPLES OF DUTIES - Duties may include, but are not limited to, the following:

 

Organize, direct and manage division activities including sales, maintenance and coordination of services for seven municipal cemeteries.

 

Develop, implement and review division goals and objectives including those assigned by the City Council, City Manager and Department Head.

 

Develop and implement policies and procedures for the division in conjunction with the Public Services Director.

 

Coordinate division activities with other City departments, outside agencies and organizations.

 

Direct, oversee and participate in the development of the division work plan; assign and coordinate work activities, projects and programs; monitor work flow; and review and evaluate completed work, methods and procedures.

 

Prepare the division's annual budget.  Approve and monitor expenditures authorized in the annual budget.

 

Provide or coordinate staff training.

 

Initiate, conduct, review and coordinate needed personnel transactions including recruitment, selection, classification, compensation, evaluation, promotion, transfer, discipline and termination in conjunction with the Human Resources Director and Department Head.

 

 

 

 


CITY OF SALISBURY

Cemetery Operations Manager (continued)

 

 

 

Provide staff assistance to the Public Services Director and City Manager; participate on boards and commissions, as required; and implement and participate in the IRT management system including interface groups, as required.

 

Respond to a variety of citizen inquiries and complaints some of which may be difficult and sensitive to resolve.

 

Prepare deeds and burial records.

 

Maintain cemetery records.

 

Coordinate funeral arrangements with funeral homes.

 

Read cemetery maps and mark graves.

 

Sell grave spaces.

 

Respond to job call back.

 

Perform related duties as required.

 

QUALIFICATIONS

 

            Knowledge of:

 

            Principles, practices and procedures of Cemetery management.

 

            Budgeting procedures and techniques.

 

            Principles and practices of supervision, training and personnel management.

 

            Ability to:

 

Organize, direct and implement a comprehensive cemetery management and maintenance program.

 

            Prepare and administer a budget.

 

            Supervise, train and evaluate assigned staff.

 

CITY OF SALISBURY

Cemetery Operations Manager (continued)

 

 

           

Effectively communicate, both orally and in writing, with subordinates, colleagues and superiors.

 

PHYSICAL REQUIREMENTS 

 

While performing the duties of this job, the employee is regularly required to use hands to finger, handle, feel or operate objects, tools, or controls and reach with hands and arms. The employee frequently is required to stand and talk or hear. The employee is occasionally required to walk; sit; climb or balance; stoop, kneel, crouch, or crawl; and smell.

 

The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, and the ability to adjust focus.

 

EDUCATION, EXPERIENCE AND TRAINING

 

Any combination of education, experience and training that provides evidence of the knowledge, skills and abilities required to be successful in performing the duties assigned to the job class.

 

            Education:

 

Equivalent to the completion of an associate’s degree in Business Administration or a related field from an  accredited college or university.  A Bachelor's degree is desirable.

 

            Experience:

 

Four years of increasingly responsible experience in  cemetery management including two years of supervisory experience.

 

            Training:

 

            Additional specialized training in cemetery management or related areas is desirable.

 

LICENSE OR CERTIFICATE

 

Possession of, or ability to obtain, an appropriate and valid North Carolina driver's license.