Administrative Specialist                               FLSA Status:  Non-Exempt

General Definition of Work

Performs difficult skilled administrative support work performing clerical and office assistance tasks, processing mail, greeting visitors, answering telephone, providing information, preparing and maintaining detailed files and records, and related work as apparent or assigned.  Work is performed under the moderate supervision of the assigned departmental supervisor.

 

Qualification Requirements

To perform this job successfully, an individual must be able to perform each essential function satisfactorily.  The requirements listed below are representative of the knowledge, skill and/or ability required and are not necessarily actual functions of this position.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

Essential Functions

Performs duties in accordance with the City's keys to excellent customer service.

Enters various data into computer system; verifies statistical and other records for accuracy and completeness; enters and retrieves sensitive and restricted information into computer system.

Coordinates and assists with processing accounts receivable, accounts payable, payroll, budgetary and other financial data; reconciles invoices with payment vouchers; prepares bills; performs calculations and posts to statistical and other records applying knowledge of regulations.

Prepares and maintains various office files, accounts and other records; assists with budget process; compiles information and verifies data.

Reconciles bank statements; prepares financial, statistical and project status reports, spreadsheets and papers.

Takes and transcribes dictation; types various documents including correspondence, forms, reports, purchase orders, requisitions, resolutions, ordinances, proclamations, court orders, meeting minutes, agendas and related documents where a knowledge of format and presentation is necessary; answers routine correspondence independently.

Greets visitors, citizens and customers; answers telephone; provides information; forwards calls to appropriate party; assists the public with the completion of records, applications, etc.; directs visitors to appropriate party.

Handles inquiries or complaints from the general public.

Maintains inventories and orders supplies.

Operates various standard office equipment.

 

Knowledge, Skills and Abilities

Thorough knowledge of standard office practices, procedures, equipment and secretarial techniques; thorough knowledge of business English, spelling and arithmetic; thorough knowledge of agency programs and policies; skill in using word and data processing equipment; ability to type and transcribe dictation accurately and at a reasonable rate of speed; ability to make arithmetical calculations; ability to meet the public effectively; ability to operate various office equipment; ability to follow oral and written instructions ability to establish and maintain effective working relationships with associates and the general public.

 

Education and Experience

High school diploma or GED and moderate experience in administrative support work including office management experience, or equivalent combination of education and experience.

 


Physical Requirements

This work requires the occasional exertion of up to 10 pounds of force; work regularly requires sitting and speaking or hearing and occasionally requires standing and walking; work has standard vision requirements; vocal communication is required for expressing or exchanging ideas by means of the spoken word; hearing is required to perceive information at normal spoken word levels; work requires preparing and analyzing written or computer data; work has no exposure to environmental conditions; work is generally in a moderately noisy location (e.g. business office, light traffic).

 

Special Requirements

May require possession of or ability to obtain appropriate Division of Criminal Information certification within six months of employment depending on departmental assignment. May require possession of or ability to obtain Notary Public license within six months depending on departmental assignment.

May require valid driver's license in the State of North Carolina depending on departmental assignment.