FLSA Status:  Non-Exempt

General Definition of Work

Performs intermediate skilled technical work overseeing water and sewer construction projects and repair work, maintaining files and records, prepares reports for State and Federal regulatory organizations, making sure daily goals are met for the department, and related work as apparent or assigned.  Work is performed under the limited supervision of the Utilities Systems Manager.  Divisional supervision is exercised over all personnel within the division.

 

Qualification Requirements

To perform this job successfully, an individual must be able to perform each essential function satisfactorily.  The requirements listed below are representative of the knowledge, skill and/or ability required and are not necessarily actual functions of this position.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

Essential Functions

Performs duties in accordance with the City's keys to excellent customer service; acts as a team or group leader in the implementation of adopted City outcomes and goals

Plans, prioritizes and directs the installation and maintenance of water and sewer lines; assigns daily duties to crews; monitors and oversees the work performed by contractors or outside agencies.

Assigns, directs, inspects and evaluates the performance of assigned personnel; coaches, counsels and disciplines staff.

Identifies the location of water and/or sewer lines to perform work projects through interpretation of maps or drawings.

Works with contractors to get job set up; oversees and participates in the construction, maintenance and repair of water mains, hydrants, and related water services.

Assists with sewer line back up repair and associated clean up.

Provides or coordinates technician training including formal training, on the job training, and feedback through performance reviews and disciplinary actions.

Ensures compliance with safety policies, procedures, and applicable codes.

Assists with the development, implementation and review division goals and objectives.

Answers questions and provides information to the public; investigates complaints and take corrective action as necessary.

 

Knowledge, Skills and Abilities

Thorough knowledge of water/wastewater program  and operations; thorough knowledge of modern construction, repair and maintenance methods; general knowledge of the use of construction and maintenance machinery; ability to plan, organize and supervise the work of department employees; skill in the operation of a variety of construction equipment; ability to establish and maintain effective working relationships with associates, engineers, contractors and the general public.

 

Education and Experience

High school diploma or GED and considerable experience in water/wastewater treatment including some plant maintenance and supervisory experience, or equivalent combination of education and experience.

 

Physical Requirements

This work requires the regular exertion of up to 10 pounds of force, frequent exertion of up to 25 pounds of force and occasional exertion of up to 50 pounds of force; work regularly requires sitting and speaking or hearing, frequently requires using hands to finger, handle or feel and reaching with hands and arms and occasionally requires standing, walking, climbing or balancing, stooping, kneeling, crouching or crawling, pushing or pulling and lifting; work has standard vision requirements; vocal communication is required for expressing or exchanging ideas by means of the spoken word; hearing is required to perceive information at normal spoken word levels; work requires preparing and analyzing written or computer data, operating machines, operating motor vehicles or equipment and observing general surroundings and activities; work frequently requires exposure to outdoor weather conditions and occasionally requires working near moving mechanical parts and exposure to vibration; work is generally in a moderately noisy location (e.g. business office, light traffic).

 

Special Requirements

Possession of Grade III Collection and Grade A Distribution certifications.

Valid driver's license in the State of North Carolina.