Director of Broadband Services FLSA Status: Exempt
General Definition of Work
Performs complex
professional work providing staff assistance to the City Manager related to the
internal control and management of
Qualification Requirements
To perform this job successfully, an individual must
be able to perform each essential function satisfactorily. The requirements listed below are
representative of the knowledge, skill and/or ability required and are not necessarily
actual functions of this position.
Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions.
Essential Functions
Performs
duties in accordance with the City's keys to excellent customer service; acts
as team or group leader in the implementation of adopted City outcomes and
goals.
Develops,
organizes, implements, manages and reviews goals and objectives for the utility
including those City Council goals assigned
to the fiber services group by City Management.
Coordinates
activities with various City Departments, citizens, other governmental units,
outside agencies and organizations; directs, oversees and participates in the
development and scheduling of the Department's work plan; assigns and
coordinates work activities, projects and programs; monitors work flow; reviews
and evaluates completed work, methods and procedures.
Manages,
supervises, reviews and participates in the preparation, development and
evaluation of highly technical studies, reports and analyses related to
telecommunication and broadband systems.
Directs
and reviews activities designed to forecast revenues, in association with the
assigned Finance analyst, Management Services Director, and City Management.
Plans,
recommends, coordinates, reviews and approves construction for the fiber plant,
including the fiber distribution system, changes and adds to the headend and
satellite facilities, and other capital improvement projects.
Ensures
that the City is in compliance with all current requirements established by
regional, state and federal regulatory agencies; interprets policies and
procedures established by such groups.
Approves
critical decisions made to resolve emergency conditions resulting from
malfunctions of the video, data, voice equipment or loss of fiber plant.
Supervises
and participates in the development, adoption and administration of the fiber
service's annual budget; monitors expenditures authorized in the annual budget;
monitors expenditures authorized in the annual budget for staffing, equipment,
materials and supplies; reviews requests for modifications to the approved
budget in conjunction with the Finance Manager and Division Managers.
Initiates
and/or monitors needed personnel transactions with Division Managers including
recruitment, selection, classification, compensation, evaluation, promotion,
disciplining and termination of employees in conjunction with the Human
Resources Department and in accordance with policies and procedures adopted by
the City.
Serves
as a member of the City's Management Team; provides staff assistance,
information and recommendations to the City Management related to all facets of
the fiber services utility; prepares and presents staff reports and other
correspondence as needed.
Responds
to a variety of citizen inquiries and complaints, some of which may be
difficult and sensitive to resolve.
Participates
on board and/or commissions as required; attends and participates in City
Council Meetings, Management Staff meetings, IRT Interface Groups, professional
associations and committees.
Knowledge, Skills and Abilities
Comprehensive
knowledge of the methods and procedures of operating broadband systems; thorough knowledge of the federal and state
regulations governing broadband transmissions; thorough knowledge of the
geography of the City and surrounding area; ability to plan and supervise the
work of others; ability to formulate comprehensive operational policies and
procedures; ability to understand satellite coordination and positioning;
ability to direct the design, installation and maintenance of broadband utility
operations; ability to deal courteously with the public; ability to establish
and maintain effective working relationships with City officials, associates,
governmental agencies, vendors, and the general public.
Education and Experience
Bachelor's
degree with coursework in electrical engineering, computer science, network
management, or related field and extensive experience in network management and
administration, or equivalent combination of education and experience.
Physical Requirements
This work
requires the frequent exertion of up to 10 pounds of force and occasional
exertion of up to 25 pounds of force; work regularly requires sitting, speaking
or hearing and using hands to finger, handle or feel and occasionally requires
standing and walking; work has standard vision requirements; vocal
communication is required for expressing or exchanging ideas by means of the
spoken word; hearing is required to perceive information at normal spoken word
levels; work requires preparing and analyzing written or computer data,
operating motor vehicles or equipment and observing general surroundings and
activities; work occasionally requires exposure to outdoor weather conditions;
work is generally in a moderately noisy location (e.g. business office, light
traffic).
Special Requirements
Valid driver's
license in the State of