Information Technologies Manager FLSA Status: Exempt

General Definition of Work

Performs difficult professional work planning, directing and participating in program development, analyses and operations, managing information systems, procedures and staff, preparing and maintaining systems, records and files, and related work as apparent or assigned. Work is performed under the limited supervision of the Management Services Director. Departmental supervision is exercised over all personnel within the department.

Qualification Requirements

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required and are not necessarily actual functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Essential Functions

Performs duties in accordance with the City's keys to excellent customer service; acts as team or group leader in the implementation of adopted City outcomes and goals.

Maintains and manages all information technology systems and infrastructure, including network connectivity, information security and telecommunications; acts as city cable television administrator.

Prepares the division annual budget; approves and monitors expenditures authorized in the budget.

Develops, implements and reviews division goals and objectives.

Participates, assists and makes recommendations in the recruitment and selection of assigned staff; assigns, directs, trains, inspects and evaluates the performance of division staff; recommends transfers, promotions, demotions, suspensions and terminations; coaches, counsels and disciplines staff; develops staff schedules.

Reviews and approves all information technologies equipment purchases.

Develops, implements and updates the department's standard operating procedures.

Prepares and reviews back-up and data recovery plans.

Ensures compliance with standards and conditions set by regulatory agencies.

Stays knowledgeable of information technologies trends and developments.

Knowledge, Skills and Abilities

Thorough knowledge of all phases of systems analysis, programming and computer operations; thorough knowledge of the functions and operation of city departments; ability to determine departmental and city-wide needs of an information system and formulate and effective program to meet these needs; ability to write clear and concise reports; ability to plan and supervise the work of professional and technical personnel; ability to communicate ideas effectively, both orally and in writing; ability to establish and maintain effective working relationships with City officials, department heads, associates, vendors, consultants and the general public.

Education and Experience

Bachelor's degree with coursework in information technology, computer science, or related field and considerable experience in information technology application and administration experience, or equivalent combination of education and experience.

Physical Requirements

This work requires the occasional exertion of up to 10 pounds of force; work regularly requires sitting and speaking or hearing and occasionally requires standing and walking; work has standard vision requirements; vocal communication is required for expressing or exchanging ideas by means of the spoken word; hearing is required to perceive information at normal spoken word levels; work requires preparing and analyzing written or computer data; work has no exposure to environmental conditions; work is generally in a moderately noisy location (e.g. business office, light traffic).

Special Requirements

Possession of or ability to obtain appropriate computer certifications.