Network Administrator FLSA
Status: Exempt
General Definition of Work
Performs
difficult advanced technical work in managing the network infrastructure in an
IP Fiber to the Home service provider network, and related work as apparent or
assigned. Work is performed under the
moderate supervision of the System Architect/System Engineer. Continuous supervision is exercised over
subordinate technical personnel during specific assignments.
Qualification Requirements
To perform this job successfully, an individual must
be able to perform each essential function satisfactorily. The requirements listed below are
representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to
enable individual with disabilities to perform the essential functions.
Essential Functions
Performs
duties in accordance with the City's keys to excellent customer service; acts
as a team of group leader in the implementation of adopted City outcomes and
goals.
Administers
routers, firewalls, and switches, including design, planning, implementation,
configuration, and maintenance.
Administers
Microsoft, Unix, and Linux servers, including planning, implementation, and
configuration and maintenance.
Administers
overall network and server security.
Maintains
and monitors system and device logs.
Terminates,
installs, and neatly dresses copper and fiber optic network cabling.
Identifies
issues and analyzes their system impact.
Installs,
activates, and tests any equipment required for successful implementation.
Performs
troubleshooting and corrects problems.
Assists
technical service representatives with trouble tickets involving advanced or
complex network service issues.
Reviews
scheduling of associated projects and identifies possible conflicts.
Works
with vendors and manufacturers to resolve software or hardware product issues.
Maintains
and submits all documentation (as built drawings, progress and issues report,
expense reports, timesheets, etc.) in a timely manner.
May
be required to work after normal work hours in on-call and emergency
situations.
Knowledge, Skills and Abilities
Thorough
knowledge of networking and routing protocols and network infrastructure
design; skill in the installation, repair, and maintenance of information
technology systems; ability to develop standards and procedures; ability to
identify and correct problems as they arise; ability to prepare clear and
concise instructions; ability to maintain required records; ability to
communicate ideas effectively, both orally and in writing; ability to
critically think and logically work through problems in highly stressful
situations; ability to establish and maintain effective working relationships
with city officials, department personnel, customers, and consultants.
Education and Experience
Bachelor's
degree with coursework in telecommunications, or related field and considerable
experience in related telecommunications position, or equivalent combination of
education and experience.
Physical Requirements
This work
requires the regular exertion of up to 10 pounds of force and frequent exertion
of up to 25 pounds of force; work regularly requires sitting, speaking or
hearing and using hands to finger, handle or feel, frequently requires reaching
with hands and arms and occasionally requires standing, walking, stooping,
kneeling, crouching or crawling, tasting or smelling and pushing or pulling;
work requires close vision, ability to adjust focus and color perception; vocal
communication is required for expressing or exchanging ideas by means of the
spoken word; hearing is required to perceive information at normal spoken word
levels and to receive detailed information through oral communications and/or
to make fine distinctions in sound; work requires preparing and analyzing
written or computer data, visual inspection involving small defects and/or
small parts, operating machines, operating motor vehicles or equipment and
observing general surroundings and activities; work occasionally requires
working near moving mechanical parts, exposure to toxic or caustic chemicals,
exposure to outdoor weather conditions and exposure to the risk of electrical
shock; work is generally in a moderately noisy location (e.g. business office,
light traffic).
Special Requirements
Experience in
service provider networks and utilizing IPTV and or GPON technologies is highly
preferred.
Valid driver's
license in the State of