Parking Control Specialist                             FLSA Status:  Non-Exempt

General Definition of Work

Performs intermediate semiskilled work enforcing parking regulations, issuing citations, maintaining records, preparing reports, and related work as apparent or assigned.  Work is performed under the moderate supervision of the Police Sergeant.

 

Qualification Requirements

To perform this job successfully, an individual must be able to perform each essential function satisfactorily.  The requirements listed below are representative of the knowledge, skill and/or ability required and are not necessarily actual functions of this position.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

Essential Functions

Performs duties in accordance with the City's keys to excellent customer service.

Patrols streets and parking lots to enforce parking and other related violations.

Issues citations for overtime, assigned parking and loading or unloading zone violations.

Obtains registered vehicle owners address using plate numbers.

Maintains files of written, paid and unpaid tickets.

Prepares list of unpaid tickets and late notice letters.

Conducts daily and monthly cash register audits; assigns appropriate category to funds and turns into the Finance Department.

Prepares various reports and lists associated with revenues and unpaid tickets.

Checks on downtown merchants to maintain security presence.

 

Knowledge, Skills and Abilities

General knowledge of traffic and parking ordinances, laws and regulations; general knowledge of standard office practices, procedures, equipment and office assistance techniques; ability to work for short periods of time in inclement weather; ability to handle routine clerical and record keeping functions; ability to establish and maintain effective working relationships with associates and the general public.

 

Education and Experience

High school diploma or GED, or equivalent combination of education and experience.

 

Physical Requirements

This work requires the occasional exertion of up to 10 pounds of force; work regularly requires standing, walking, speaking or hearing and using hands to finger, handle or feel and frequently sitting, reaching with hands and arms and lifting; work has standard vision requirements; vocal communication is required for expressing or exchanging ideas by means of the spoken word; hearing is required to perceive information at normal spoken word levels; work requires preparing and analyzing written or computer data, operating motor vehicles or equipment and observing general surroundings and activities; work regularly requires exposure to outdoor weather conditions; work is generally in a moderately noisy location (e.g. business office, light traffic).

 

Special Requirements

Possession of or ability to obtain Division of Criminal Information certification within six months.

Valid driver's license in the State of North Carolina.