Recreation Program Manager FLSA Status: Exempt

General Definition of Work

Performs advanced professional work planning, organizing, implementing and supervising recreation programs and activities, overseeing and participating in promotional activities, preparing and maintaining recreation program files and records, preparing reports, and related work as apparent or assigned. Work is performed under the general direction of the Parks and Recreation Director. Divisional supervision is exercised over all personnel within the division.

Qualification Requirements

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required and are not necessarily actual functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Essential Functions

Performs duties in accordance with the City's keys to excellent customer service; acts as a team or group leader in the implementation of adopted City outcomes and goals.

Answers questions, concerns and complaints for the Recreation Division.

Reviews and revises plans and operating procedures of a diversified recreation program.

Plans, prioritizes, assigns, supervises, develops, promotes and oversees the Recreation Division; monitors programming performance measurements throughout the year and keeps accurate records pertaining to each measure.

Recruits, hires, trains, supervises and evaluates staff for recreation programs; provides orientation regarding policies and procedures; initiates and coordinates needed personnel transactions regarding classification, compensation, evaluation, promotion, transfer, discipline and termination of staff in conjunction with the Human Resources Department and the Parks and Recreation Director; works with employees to correct deficiencies and maintains supporting documentation.

Recommends and assists with implementing department policies, goals and objectives; interprets policies for program staff and participants; establishes schedules and methods for providing a comprehensive parks and recreation programs to serve all population groups within the City.

Markets programming and oversees the programming efforts of subordinate staff.

Serves as a consultant in the parks and recreation expertise area to staff and to local organizations and groups within the City.

Compiles data for and prepares required records and routine, statistical and or technical reports.

Establishes schedules and methods for providing comprehensive Parks and Recreation programs to serve all population groups within the City.

Conducts routine inspections of recreation centers to ensure consistent operation and ensure proper safety and maintenance procedures are being followed; monitors programs and offering results.

Participates in the annual budget preparation and manages the daily administrative function of recreation programming and budget administration necessary to conduct business; monitors expenditures, purchasing needs, and inventory.

Determines capital project needs and prepare bid specifications and performance contracts as needed; inspects projects under construction and develop operating procedures when facility is completed.

Promotes programs and services to the community through community and business partnerships.

Attends various meetings and conferences.

Knowledge, Skills and Abilities

Thorough knowledge of the philosophies, principles and practices of professional recreation work; thorough knowledge of the principles and methods of multi-disciplined recreation class instruction; general knowledge of the social behavior of all age groups; ability to efficiently schedule and coordinate use of recreation facilities; ability to assess recreation needs of the community and to develop and implement appropriate programs; ability to prepare reports; ability to communicate effectively, both orally and in writing; ability to establish and maintain effective working relationships with associates and activity participants.

Education and Experience

Bachelor's degree with coursework in park and recreation administration, or related field and considerable experience in professional recreation work, or equivalent combination of education and experience.

Physical Requirements

This work requires the frequent exertion of up to 10 pounds of force and occasional exertion of up to 25 pounds of force; work regularly requires sitting and speaking or hearing and occasionally requires standing and walking; work has standard vision requirements; vocal communication is required for expressing or exchanging ideas by means of the spoken word; hearing is required to perceive information at normal spoken word levels; work requires preparing and analyzing written or computer data; work frequently requires exposure to outdoor weather conditions; work is generally in a moderately noisy location (e.g. business office, light traffic).

Special Requirements

Possession of or ability to acquire Parks and Recreation Professional certification within one year of employment.

Valid driver's license in the State of North Carolina.