Solid Waste Management Division Manager               FLSA Status:  Exempt

General Definition of Work

Performs difficult professional work planning, coordinating and overseeing the work of the City’s solid waste collection operations, receiving and processing service requests, preparing and maintaining various files and records, and related work as apparent or assigned.  Work is performed under the general direction of the Public Services Director.  Divisional supervision is exercised over all personnel within the division.

 

Qualification Requirements

To perform this job successfully, an individual must be able to perform each essential function satisfactorily.  The requirements listed below are representative of the knowledge, skill and/or ability required and are not necessarily actual functions of this position.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

Essential Functions

Performs duties in accordance with the City's keys to excellent customer service; acts as a team or group leader in the implementation of adopted City outcomes and goals.

Organizes, directs and manages divisional activities including business and residential refuse collection.

Develops, implements and reviews division goals, objectives, policies and procedures including those assigned by the City Council, the City Manager and department heads.

Coordinates division activities with other city departments, outside agencies and organizations.

Directs, oversees and participates in developing the division work plan; assigns and coordinates work activities, projects and programs; monitors work flow; reviews and evaluates completed work, methods and procedures.

Prepares the division annual budget; approves and monitors expenditures authorized in the annual budget.

Directs the City's front-end collection and recycling programs.

Provides or coordinates staff training.

Initiates, conducts, reviews and coordinates needed personnel transactions including recruitment, selection, classification, compensation, evaluation, promotion, transfer, discipline and termination.

Provides staff assistance to the Public Services Director and the City Manager.

Makes adjustments to routes as required.

Responds to various citizen inquiries and complaints; explains sanitation policies to residents.

 

Knowledge, Skills and Abilities

Thorough knowledge of refuse collection and disposal requirements and procedures; thorough knowledge of materials, methods and practices of refuse collection and disposal; thorough knowledge of the various types of equipment used in the collection and disposal of refuse; thorough knowledge of the hazards and safety precautions of the work; ability to plan and supervise the work of others; ability to establish and maintain effective working relationships with elected officials, contractors, consultants, engineers, associates and the general public.

 

Education and Experience

Associates/Technical degree with coursework in business administration, or related field and considerable experience in sanitation operations and management, or equivalent combination of education and experience.  Bachelor's degree preferred.

 

Physical Requirements

This work requires the frequent exertion of up to 10 pounds of force and occasional exertion of up to 25 pounds of force; work regularly requires sitting and speaking or hearing and occasionally requires standing and walking; work has standard vision requirements; vocal communication is required for expressing or exchanging ideas by means of the spoken word; hearing is required to perceive information at normal spoken word levels; work requires preparing and analyzing written or computer data, operating machines, operating motor vehicles or equipment and observing general surroundings and activities; work has no exposure to environmental conditions; work is generally in a moderately noisy location (e.g. business office, light traffic).

 

Special Requirements

Valid commercial driver's license in the State of North Carolina.