Telecommunications Manager FLSA Status: Exempt
General Definition of Work
Performs
difficult professional work planning, implementing and directing the
maintenance of the City's electronic communication devices, preparing reports
and maintaining files, and related work as apparent or assigned. Work is performed under the general direction
of the Information Technologies Manager.
Divisional supervision is exercised over all personnel within the
division.
Qualification Requirements
To perform this job successfully, an individual must
be able to perform each essential function satisfactorily. The requirements listed below are
representative of the knowledge, skill and/or ability required and are not
necessarily actual functions of this position.
Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions.
Essential Functions
Performs
duties in accordance with the City's keys to excellent customer service; acts as
a team leader in the implementation of adopted City outcomes and goals.
Manages
telecommunications operations; maintains tower site and antenna contracts.
Prepares
and maintains a variety of reports and records.
Maintains
and repairs radio system and dispatch controls.
Installs
equipment in municipal vehicles and equipment.
Repairs
and maintains SCADA system; makes SCADA equipment recommendations
Maintains
and installs video equipment; maintains logging recorder.
Keeps
accurate and timely radio changes in the radio management systems.
Ensures
telecommunication billings are done accurately and in a timely manner.
Assists
in maintenance of IP phones and switches.
Monitors
and maintains City UPS systems.
Repairs
and maintains conventional back up systems; assists in security and several
sites within the City.
Negotiates
with vendors for telecommunications equipment and services.
Maintains
awareness of upcoming technology and state of the art equipment.
Installs
and assists in the maintenance of the City wireless network.
Participates,
assists and recommends in the recruitment and selection of personnel; assigns,
directs, trains, inspects and evaluates the performance of personnel;
participates in and recommends rewards, transfers, suspensions and terminations;
coaches, councils and disciplines staff; develops staff schedules.
Knowledge, Skills and Abilities
Thorough
knowledge of the repair and maintenance of electronic communications devices
and related equipment; thorough knowledge of the methods, materials and
equipment used in the electronics trade; thorough knowledge of basic electrical
theory, computer hardware and devices, communication networks and the operation
of electronic equipment; thorough knowledge of the necessary safety precautions
of the trade; ability to read and interpret electrical and electronic diagrams
and specifications; ability to plan and supervise the work of subordinates;
ability to establish and maintain effective working relationships with
associates, consultants, engineers and the general public.
Education and Experience
Bachelor's
degree with coursework in telecommunications, electronics, or related field and
considerable experience in telecommunications/electronics repair, maintenance
and management, or equivalent combination of education and experience.
Physical Requirements
This work
requires the frequent exertion of up to 10 pounds of force and occasional
exertion of up to 25 pounds of force; work regularly requires standing,
walking, speaking or hearing and using hands to finger, handle or feel,
frequently requires sitting and occasionally requires lifting; work has
standard vision requirements; vocal communication is required for expressing or
exchanging ideas by means of the spoken word; hearing is required to perceive information
at normal spoken word levels; work requires preparing and analyzing written or
computer data, visual inspection involving small defects and/or small parts,
operating machines and observing general surroundings and activities; work
frequently requires exposure to outdoor weather conditions and occasionally
requires exposure to the risk of electrical shock; work is generally in a
moderately noisy location (e.g. business office, light traffic).
Special Requirements
Valid driver's
license in the State of