Utilities Locator                                          FLSA Status:  Non-Exempt

General Definition of Work

Performs intermediate technical work locating water and sewer lines, preparing and maintaining associated records, performing inspections on new water/sewer connections to ensure ordinance compliance, and related work as apparent or assigned.  Work is performed under the moderate supervision of the Assistant Systems Maintenance Manager.  Continuous supervision is exercised over assigned crew members.

 

Qualification Requirements

To perform this job successfully, an individual must be able to perform each essential function satisfactorily.  The requirements listed below are representative of the knowledge, skill and/or ability required.  Reasonable accommodations may be made to enable individual with disabilities to perform the essential functions.

 

Essential Functions

Performs duties in accordance with the City's keys to excellent customer service; encourages and promotes a culture of excellent customer service.

Locates water and sewer lines as needed by the department or by other utilities who request information from the Utilities Locating Company (ULOCO).

Reports SRU water and sewer connections and other maintenance and construction work to ULOCO.

Prepares and maintains accurate records of all water and sewer connections and other SRU maintenance and construction work for ULOCO reference; ensures that record keeping procedures meet ULOCO standards.

Performs follow-up inspections on new water/sewer connections to ensure compliance with City ordinances regarding connections and billing.

Supervises, coordinates and reports on duties associated with projects supervised during on-call duty; supervises assigned crew in the repair of water and sewer lines.

Investigates water/sewer customer complaints and responds appropriately.

Assists SRU Engineering Division by providing information and locating water/sewer lines on projects, as necessary.

Assists SRU Planning and Research Division in recording, modifying or correcting information contained in the GIS database.

Operates and performs basic maintenance on assigned tools and equipment such as pipe locators, metal detectors, computers and other related equipment.

Identifies the location of water and/or sewer lines to perform work projects through interpretation of maps or drawings.

May be required to work outside normal work hours in on-call and emergency situations.

 

Knowledge, Skills and Abilities

General knowledge of the practices and methods used in the installation and repair of utility lines; general knowledge of mechanical drafting and engineering mathematics and terminology; general knowledge of utility line repair and maintenance methods and equipment; ability to read engineering plans and blueprints; general knowledge of the geography of the city; thorough knowledge of the hazards of the work and of necessary safety precautions; general knowledge of federal, state and local laws, codes and regulations related to a water/sewer utility; ability to detect flaws in the operation of mechanical equipment and to determine proper remedial actions; ability to delegate authority and to plan, lay out and supervise the daily technical and maintenance operations; ability to keep detailed and accurate records of the work performed; ability to follow oral and written instructions; ability to work under adverse weather conditions; skill in the use of measuring devices; ability to establish and maintain effective working relationships with associates, contractors, other utilities, and the general public.

 

Education and Experience

High school diploma or GED and moderate experience in water/wastewater maintenance, or equivalent combination of education and experience.

 

Physical Requirements

This work requires the occasional exertion of up to 50 pounds of force; work regularly requires speaking or hearing, frequently requires standing and walking and occasionally requires sitting, using hands to finger, handle or feel, climbing or balancing, stooping, kneeling, crouching or crawling, reaching with hands and arms, pushing or pulling, lifting and repetitive motions; work requires close vision, distance vision, ability to adjust focus, depth perception, color perception, night vision and peripheral vision; vocal communication is required for expressing or exchanging ideas by means of the spoken word; hearing is required to perceive information at normal spoken word levels and to receive detailed information through oral communications and/or to make fine distinctions in sound; work requires preparing and analyzing written or computer data, visual inspection involving small defects and/or small parts, using measuring devices, operating machines, operating motor vehicles or equipment and observing general surroundings and activities; work occasionally requires working near moving mechanical parts, exposure to fumes or airborne particles, exposure to toxic or caustic chemicals, exposure to vibration and exposure to bloodborne pathogens and may be required to wear specialized personal protective equipment; work is generally in a loud noise location (e.g. grounds maintenance, heavy traffic).

 

Special Requirements

Valid driver's license in the State of North Carolina.